NETIZEN MEDIA COMPANY LIMITED (hereinafter referred to as the "Company," "we," or "our") is deeply committed to protecting your privacy. This Privacy Policy is designed to clarify how we collect, process, and safeguard your personal information when you access or use our mobile application (hereinafter referred to as the "Service"), as well as to outline your relevant rights. By using our Service, you agree to the data processing practices described in this policy.
To ensure the clarity of this policy, the following terms shall have specific meanings:
Service: Refers to the mobile application and related software programs developed and operated by us.
Personal Data: Refers to any data that can, either alone or in combination with other information, identify a specific natural person.
Usage Data: Refers to technical information automatically generated during the use of the Service, such as device identifiers, IP addresses, operating system versions, and application usage logs.
Company: Refers to NETIZEN MEDIA COMPANY LIMITED, with its registered and operational address at Area 3, SAV.8-12.12, 12th Floor, Tower 8, The Sun Avenue Building, No. 28 Mai Chi Tho Street, Binh Trung Ward, Ho Chi Minh City, Vietnam.
Account: Refers to the unique personal profile registered by a user to access the features of the Service.
Third-party Services: Refers to external platforms or analytics tools not directly operated by the Company, through which users may log in or interact with our Service.
To provide you with a seamless service experience, we need to collect the following categories of information:
Information You Voluntarily Provide: When you register an account, contact customer service, or use specific features, we may collect personally identifiable information such as your username, email address, and phone number.
Automatically Collected Technical Data: To maintain the stability and security of the application, the system will automatically record your device model, browser type, operating system, and relevant network connection information.
Data from External Platforms: If you choose to log in via a third-party platform (such as a social media account or app store account), we may, upon obtaining your authorization, access basic public profile information (such as your nickname and avatar) to simplify your login process.
The data we collect will be strictly used for the following business and operational purposes:
Service Delivery and Optimization: Ensuring the normal operation of the application and continuously improving product features and user experience based on user feedback.
Account Management and Support: Processing your registration requests, verifying user identity, and providing necessary technical customer support.
Security and Compliance: Monitoring abnormal activities to prevent fraud, and fulfilling applicable legal obligations or enforcing our Terms of Service.
Communication and Promotion: Sending you product updates, marketing news, or promotional offers, provided it is in compliance with legal regulations and with your consent.
We promise not to sell your personal data. We may share your information only under the following specific circumstances:
Authorized Service Providers: We may engage trusted third-party companies to assist us with data analysis, server hosting, or customer support. These providers may only access your data to the extent necessary to perform their functions and are bound by strict confidentiality obligations.
Legal Requirements and User Consent: We may disclose relevant information when required by laws and regulations, or to protect the legitimate rights and interests of the Company and its users. Additionally, we will interact with designated third parties only with your explicit consent.
As a data subject, you have the following rights regarding your personal data:
Access and Correction: You have the right to request access to the data we hold about you and to request the correction of inaccurate information.
Right to Erasure: Under specific legal conditions, you may request that we delete your personal data.
Withdrawal of Consent: For data processing based on your consent (such as marketing promotions), you may withdraw your consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise the above rights, please contact us via the channels provided at the end of this policy.
Retention Period: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Once the data is no longer needed, or the retention period prescribed by law has expired, we will securely delete or anonymize it.
Security Protection: We employ industry-standard technical and organizational measures to prevent data from unauthorized access, alteration, or disclosure. However, please note that internet transmission is not absolutely secure, and we cannot guarantee absolute zero risk during data transmission.
Our Service is primarily directed at adults and is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take immediate steps to delete such data.
Our Service may contain links to third-party websites or services. These third-party platforms have independent privacy policies, and the Company assumes no responsibility for their content or privacy practices. We recommend that you carefully review their privacy terms when visiting these external sites.
We may revise this Privacy Policy from time to time in response to business developments or changes in laws and regulations. The updated policy will be posted on this page with an updated "Last Updated" date. We encourage you to periodically review this policy to stay informed about our latest protection measures.
For any questions or concerns regarding this Privacy Policy, please contact us:
Email: biz@netzen.vn
Developer Account: biz@netzen.vn